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Content Moderation

Runway takes the safety of its platform seriously. This means we will moderate certain API requests.

If your account makes too many requests that get moderated, we will suspend your account. If needed, you should add moderation before calling the Runway API, to avoid suspension.

Approach to Trust & Safety

Refer to our help center approach to trust & safety.

Moderated content categories

Refer to our help center FAQ guide on content moderation.

Moderated content types

Runway moderation will evaluate all elements of your request. This means your requests may be moderated for either an image or text prompt violation.

Moderation implications

We recommend reviewing the categories we block to determine what type of, if any, moderation you need in place.

Cost of moderated generations

We currently refund credits for any moderated generations. This is subject to change.

Account suspension

If your account makes too many moderated requests we will suspend it. You can appeal an account suspension here. Be sure to email from an email account associated with your developer portal login.

Moderation API responses

If a request was moderated, the task status response will return with "status":"FAILED".

Additional details describing the moderation appear in the "failure"and "failureCode" fields.